ZonalApp - Privacy Policy
Last Updated: October 26, 2025
Zonalapp Enterprises ("ZonalApp", "we", "us", or "our") values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (https://zonalapp.com), use our mobile application (ZonalApp), or engage with us through any other services that link to this notice.
If you do not agree with the terms of this policy, please do not access or use our app or website.
1. Information We Collect
a) Information You Provide
Name, email address, phone number, mailing address
Login credentials
Payment and billing information
Messages or feedback you submit
b) Information Collected Automatically
IP address, browser and device type, operating system
Location data (if permission granted)
App usage statistics, logs, and crash reports
c) Mobile Permissions (Updated to Match Manifest)
Location (for vendor discovery, calculating nearest delivery points, and tracking order delivery status)
Media Access (including images, video, and audio files, only when explicitly requested by the user for purposes such as uploading a profile picture, support document, or images for a product return/review)
Bluetooth (to connect to and communicate with nearby devices, which may be used for specific vendor or logistical features, such as check-in or localized inventory lookups)
Push notifications
Wake Lock (to prevent the device from sleeping while a specific app function, like a long download or tracking service, is running)
Access WiFi/Network State (to determine internet connectivity status for ensuring seamless app performance)
2. How We Use Your Information
We may use your personal data to:
Register and manage your user account
Process orders and handle transactions
Deliver building materials and update order status
Send you service updates, alerts, or promotional messages (you may opt out)
Analyze app performance and improve user experience
Facilitate vendor and local service discovery using location and network state.
3. Data Sharing
We may share your information with:
Verified service providers (e.g., logistics, payment processors)
Google Maps API for location-based services
Affiliated entities under strict data protection agreements
Government authorities, only as required by law
We do not sell your personal data to third parties.
4. Cookies & Tracking
We use cookies and similar tracking technologies to:
Secure your session and enhance performance
Remember your preferences
Measure usage and improve our services
Run remarketing campaigns (with your consent)
You can manage cookie settings through your browser preferences.
5. Social Logins
If you choose to register or log in using a social media platform (e.g., Facebook, Google), we may receive limited public profile data. This is used solely for account access and identity verification.
6. Data Retention
We retain your personal information:
After this period, your data will be securely deleted or anonymized.
7. Data Security
We use industry-standard encryption, access controls, and other measures to protect your information. However, no method of data transmission over the internet is 100% secure. You are encouraged to use secure networks and maintain strong passwords.
8. Your Rights
You may:
Access and update your profile and account information
Request deletion of your account and associated data
Withdraw consent at any time
Opt out of marketing communications
To exercise any of these rights, please contact us at: support@zonalapp.com
9. Children’s Privacy
ZonalApp is not intended for children under 13 years of age. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected by the "Last Updated" date at the top of this document. Continued use of the services after changes are made constitutes your acceptance.
11. Contact Us
Zonalapp Enterprises,
148, Madathupatti,
Sivalaperi, Tirunelveli, Tamil Nadu – 627351
📧 Email: support@zonalapp.com
📞 Phone: +91 90433 31203
english
